Doing Things The Right Way 

At Citizens Care and Rehabilitation of Frederick and Montevue Assisted Living, our top priority is to provide quality care to all residents and patients. By working together, we believe we can create a supportive and caring atmosphere that fosters the health, independence, and dignity of all residents. To help ensure the quality of the care provided, we are committed to operating in accordance with the highest ethical and legal standards. 

Aurora Health Management has developed a formal Corporate Compliance Program to ensure legal and ethical compliance with solutions that contain guidance for the challenges we face in our day-to-day activities.  Our plan also various resources that are available for reporting and resolving potential concerns or problems.  

To obtain guidance regarding an ethics or compliance concern, or to report a possible violation of our standards, you may discuss the situation with: 

Your Immediate Supervisor  

The local Compliance Liaison – Administrator  

The Corporate Compliance Officer: Karen Howes 240 772-9201 or dialing direct in facility 29201 

The Confidential Compliance Hotline: 844-873-8910